• Participant or Student:
  • Attendance to all congress scientific sessions.
  • Congress material (documentation & congress program).
  • Certificate of attendance and/or participation.
  • Lunches and Coffee-breaks.
  • Welcome reception on Monday, August 22^nd, 2011.
  • Cultural Activity.
  • Reduced fee for the congress dinner (40€).
  • One ticket for free public transport,valid for 7 consecutive days during the period of August 22^nd to August 30^th.
• Accompanying persons:
  • Welcome reception on Monday, August 22^nd, 2011.
  • Half day city tour to Madrid, on Thursday, August 25^th, 2011.
  • Cultural Activity.
  • Reduced fee for the congress dinner (40 €).
  • One ticket for free public transport, valid for 7 consecutive days during the period of August 22^nd to August 30^th.

• All payments must be made in Euros (€) by credit card. Otherwise, bank transfer will be accepted in Euros.
  • Credit Card: Visa, Mastercard, American Express. The organization strongly recommends using the credit card payment. (There are some credit cards whose local financial Supplier does not allow on-line transactions through a Sermepa virtual tpv (Servired Spain). If this is your situation please ask your bank for authorization or send a fax to number 0034 913 023 926 with credit card information: Number, holder, expiry date control digits (at the back of the card), so that we can use a tpv machine).
    
    If you Intend to pay by credit card, before registering, please check with your bank first and make sure that your credit card is authorized to make International payments by Internet, because sometimes for security reasons banks deny charges and payments do not go through.
  • Bank Transfer:
    • Banco Sabadell Atlántico
    • Account Holder: Grupo Pacífico, S.A.
    • Account Number:0081 5084 04 0001264536
    • IBAN Code: ES45 0081 5084 04 0001264536
    • SWIFT Code: BSAB ESBB
• Please do not forget to include the following reference in the bank transfer “IUCR 2011 REGISTRATION FEE”, as well as the name of the participant.
• All bank charges incurred will be borne by the payee.
• Participants must send by fax or email, a copy of the receipt of the bank transfer to the technical secretariat within 5 working days. Otherwise registration and all other services required will not be confirmed.
• No confirmation will be sent until the technical secretariat has received the full payment.
• Any difference arising in the payments will be collected on site by the technical secretariat.
• In the case that registration funds are wired late or for unexpected reasons, are not credited to the congress account at the time of registration, the original bank receipt will be required. If no proof of payment can be presented, full payment will be required on site.
• Additional requests made after August 10^th, 2011 will be processed on site.
  
  

• Cancellations must be notified in writing to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Any name change will be treated as a cancellation and a new registration will be made.
• Cancellations made before May 15^th, 2011 will have full refund minus 50 € for handling fees.
• Cancellations made between May 16^th and June 30^th, 2011 will be refunded 50% of total amount of registration.
• No refunds will be made for cancellations made after July 1^st, 2011 or registered participants who fail to attend.
• Corresponding refunds will be made from September 1^st, 2011 onwards.

ACCOMMODATION CANCELLATON POLICY:

• Cancellations must be notified in written to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Any name change will be treated as a cancellation and a new booking will be made.
• Cancellations made before May 15^th, 2011 will have full refund minus 50 € for handling fees.
• Cancellations made between May 16^th and June 30^th, 2011 will be charged with first night penalty.
• Cancellations made between July 1^st, 2011 and August 1^st, 2011, will be charged with 50% of the total amount of hotel reservation.
• No refunds will be made for cancellations received after August 1^st, 2011, or confirmed rooms for participants who fail to attend.
• In case of no-show the hotel will automatically cancel the room at 9 am of the following day and will make no reimbursement.
• Corresponding refunds will be made from September 1^st, 2011 onwards.

CONGRESS DINNER & TOURS CANCELLATION POLICY:

• Cancellations must be notified in written to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Minimum of 30 participants is required. If the minimum number of participants is not reached, the tour could be cancelled and registered participants will be refunded or offered an alternative tour.
• The language used in all tours will be English.
• Tours are subject to change due to local fairs and museum schedules.
• Cancellations made before June 1^st, 2011, will have full refund minus 20 € for handling fees.
• Cancellations made between June 1^st and August 1^st, 2011, will be charged with 50% of the total amount of the reserved tours.
• No refunds will be made for cancellations received after August 1^st, 2011.
• Any other request made after August 10^th, 2011 will be processed on site.
• Corresponding refunds will be made from September 1^st, 2011 onwards.

• TECHNICAL SECRETARIAT: GRUPO PACÍFICO
  Paseo del General Martínez Campos, 44 – 1º
  E-28010 Madrid (Spain)
  Telf: +34 913 836 000
  Fax: +34 913 023 926
  E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

• Please make all your inquiries by e-mail if possible. If you address an inquiry by fax, do not forget to send it to the attention of “IUCr 2011 Secretariat”.
• Once you have been registered, if you need to change, add information, or cancel your registration please contact the Technical Secretariat, indicating your registration number.
• Changes, additions, or cancellations must be notified in writing to the Technical Secretariat to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Due to the large amount of expected registrations in the upcoming weeks, once your registration has been finished, please bear in mind that the Technical Secretariat will try to confirm your registration within 8 working days. If you do not receive an answer within 8 working days, then please contact us again.

Please be assured that your registration fee will be respected according to the day it was received,

We thank you for your patience!